ElastiFlow Version Support Policy

The ElastiFlow Engineering team follows semantic versioning for all product releases. ElastiFlow targets 1-2 major releases per year. As soon as a new major version is released, the end-of-support date of the previous major version is set to 12 months. The support period of releases with an “end-of-support” date defined is split into two periods:

1. Full support (> 6 months to “end-of-life” date)

2. Limited support (< 6 months to “end-of-life” date)

Full support contains all security updates and bug fixes on the latest release of this major version. Customers can open all request types on this version. New features will only be deployed to the latest major version. Limited support contains only critical security fixes and P1 (outage) bug fixes. New features will only be deployed to the latest major version.

For ElastiFlow dependencies like Elasticsearch or OpenSearch, we generally try to follow the support lifecycle of the third party provider, but we may deviate from these dates when necessary. Full support for dependencies means that we continue to support our customers across all supported request types. New features will only be deployed to the latest major version. Limited support will reduce the support ElastiFlow provides to critical security fixes and P1 (outage) bug fixes.

Current End of Support dates

Software version	Full support until	Limited support until
NetObserv 5.x	Jan 31st 2025	Jun 30th 2025
NetObserv 6.x	Jun 30th 2025	Dec 31st 2025
NetObserv 7.x	tbd	tbd
Elastic 7.x	Apr 15th 2025	Jan 15th 2026
Elastic 8.x	Jan 15th 2027	Jul 15th 2027
OpenSearch 1.x	Apr 15th 2025	Nov 07th 2025
OpenSearch 2.9	Nov 07th 2025	Nov 07th 2026