License Has Expired
The collector’s log indicates license key is invalid and token is expired.
SYMPTOM
The collector’s log indicates that the license is expired. For example:
Jun 14 13:49 23 ld6r3-elastiflow flowcoll[1763]: 2023-06-14T13:49:23.219+0100 fatal flowcoll/flowcoll.go:74 exiting flowcoll because your license key is invalid {"code:", "license/invalid", "reason", "token is expired by 3071267s"
PROBLEM
The ElastiFlow license has expired.
SOLUTION
Three ElastiFlow license tiers require a valid license key: Basic, Standard, and Premium.
- If your Basic License has expired, you may request a new license key, valid for one year, from the ElastiFlow website, update the key in the collector's configuration, and restart the collector.
- If any other license, Standard or Premium (including Trials), has expired, please contact sales@elastiflow.com.
You can learn more about ElastiFlow licenses and subscriptions on the our website.